What can we do for you today? Need help? Just ask!
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Things are always changing with technology and how we can help you with your computer or technology issues. These days, the most convenient way to help is through our remote control repair services. If your Internet connection is not working right, or there is some other reason we can’t connect to your machine to help, we also provide On Site or Drop Off services.
We use Industry leading secure encrypted remote control software to access your machine over your Internet connection and can often have your issues resolved in a very short time. Our remote control services are charged per minute (with a min 20 min charge). Quite often our clients want to pay us more than we charge them for the value they get! Our remote support option is the quickest, easiest, and most affordable option to have your computer issues checked out and repaired. Click here for more remote assistance information.
On Site Services
In some cases, remote support just won’t cut it. Often things like printers, networking, and other devices just have to have a close look in your own home or office environment. Large businesses and corporations almost always need on site services. We can come to you and get your devices working where-ever you are in the Central to North Okanagan, Shuswap and beyond. We service Vernon, Kelowna, Lake Country, Oyama, Lumby, Armstrong, Enderby, Falkland, Cherryville, Mara, Sicamous, Salmon Arm, and even can arrange visits to Kamloops and Revelstoke if needed. (Travel charges apply.)
Drop Off Service
We understand that some of our clients may want to drop their computers off to us, or it may be necessary to fix the issue in our shop. The best part of dropping off your machine to us is that you won’t need to wait days and days to get your machine back! In almost every instance, we normally will have your machine ready for pickup either later that day, or the next day. Drop offs on Friday will be ready on Monday. Quick and friendly service!
While we don’t openly list our rates on our website, we are always VERY competitive with other tech services. Any time we have checked, our standard hourly rates are usually a good amount less than our competitors, Affordability, speed and convenience is the name of the game. To top this all off, in most cases your computer will be back to you the same or next day! (Friday drop offs are back to you on Monday usually.) Just click here to contact us for your support needs and to get a quote!
Here are some of the things we can help you with, but don’t let our list here limit you. Contact us if we’re missing something and if we can’t help you, we’ll gladly and happily point you in the right direction to get the help you need!
Phone consults are always free. Let us save you money today…
Tutoring and Learning. Have a list of things you want to learn? We’ll show you how.
Highspeed Internet setup and wired or wireless router networking setups.
Call us before you do anything. We’ll help you select a provider in your area and let you know what steps to take first. Then when you have the equipment, we’ll come connect it all and configure it for safe and secure usage.
Internet connection problems or home/business network problems.
We can come troubleshoot and help repair any issues with your existing network or Internet connections.
Printer Installations, Configurations, and Problem Solving.
Did you know that excessive dust in your PC can actually clog your CPU fan and eventually seize it up, causing the CPU to melt, and effectively kill your computer? When your PC is in our shop we always clean the machine out as a part of our service to you!
We will set up your home or office network so all your PC’s can not only access the internet, but also share files and even printers too! Mainly WiFi setups, but in some cases we can also do wired networking as well. We usually do not run wires through finished walls, ceilings, floors etc but feel free to call us to ask if your needs are able to be met. We can also recommend local wiring contractors.
Set up and connect or troubleshoot your gaming console’s Internet connectivity.
Is your computer running SLOW? We can help!
Virus or spyware removal.
Maybe you shouldn’t have clicked that file, and now you have a virus? Yup, we have that covered too!
Custom Computer Builds.
Have a dream machine in your mind that you want to make a reality? We have connections in the computer wholesale industry. We can order exactly what you want and put it all together for you! From the smallest cheapest, most affordable machines, to the latest in high tech bleeding edge technologies!
We don’t want to scare you, but if you aren’t already protected, chances are there are people trying to get into your computer right now… We will help you get secure!
Website Design and Hosting.
Through our other company Vernon Websites , we provide personal and all inclusive website design and hosting. Experience our first class attention and service. We can not only work with you to design or re-design your website, but can also host your site, manage the software and updates, and provide webmail access to your new business email addresses!
Remember, this list is just a sample… There are many more ways we can help you. If you have any questions about anything technology, just call and we’ll do our best to help!